Majili Responsible Gaming – Safe Play Tools for Pakistan

Your Responsible Gaming Toolkit on Majili

Six tools built into every Majili account — no forms, no waiting, no support ticket required to access any of them

Deposit Limits

Set a maximum amount you can deposit into your Majili account per day, per week, or per month. Once a limit is set, it applies immediately. A limit reduction takes effect straight away. A limit increase requires a 24-hour cooling-off period — deliberately, so you have time to reconsider.

Instant reduction

Loss Limits

Set a ceiling on how much you can lose in a given period before the platform pauses your session. This is different from a deposit limit — it measures net losses rather than deposits, so it's a more direct tool for managing what you can afford to lose over any given timeframe.

Daily / weekly / monthly

Session Time Limits

Tell Majili how long you want your gaming sessions to last. When your time is up, you'll receive a clear on-screen notification. The session doesn't cut off mid-round — it prompts you to make a conscious decision about whether to continue or stop. That pause is what matters.

Notification-based

Reality Checks

Enable regular pop-up reminders that show you how long you've been playing and how your balance has moved during the session. These appear at intervals you choose — every 15, 30 or 60 minutes. Seeing the numbers in black and white makes it easier to make clear-headed decisions.

Customisable intervals

Cool-Off Period

Take a short break from Majili without permanently closing your account. Cool-off periods can be set for 24 hours, 3 days, 7 days or 30 days. During a cool-off period, you cannot log in or deposit, and no marketing messages will be sent to you. Your account is waiting whenever you're ready to return.

Reversible after period ends

Self-Exclusion

If you feel you need a longer break, self-exclusion removes your access to Majili for a defined period — 6 months, 1 year, 3 years or permanently. During exclusion, all marketing is stopped and your account cannot be reactivated during the exclusion period. This is the strongest tool we offer.

Immediate & permanent options

Why Responsible Gaming Matters at Majili

A lot of online platforms treat responsible gaming as a regulatory checkbox — something you add to meet the minimum requirements and then try not to draw attention to. Majili's approach is different, and it starts with a simple belief: the best players are players who enjoy the experience sustainably over a long time, not players who burn out quickly.

That's not just an ethical position — it's a practical one. When Pakistani players come to Majili, we want them to have a genuinely good time. That means slots sessions that are fun rather than stressful, poker games played for the enjoyment of the game, and live casino tables where the stakes match what you're comfortable with. The responsible gaming tools on Majili are designed to support exactly that kind of experience.

None of the tools described on this page require you to contact support. They're in your account settings right now. Setting a deposit limit takes about 30 seconds. Setting a session time reminder takes about the same. If you're ever in a situation where you need self-exclusion, you can apply it immediately — there is no waiting period, no request form that needs to be processed, and no delay between your decision and the exclusion taking effect.

We also monitor gaming patterns on Majili as part of our ongoing player welfare programme. If we notice activity that suggests a player may be experiencing difficulties — unusual session lengths, rapid deposit cycles, loss-chasing behaviour patterns — our welfare team may make contact. This is not surveillance. It's the kind of care that a responsible platform owes its players.

How Limits Work on Majili

A clear breakdown of every limit type, what it covers and how quickly changes take effect

Limit Type	What It Controls	Available Periods	Reduction Takes Effect	Increase Takes Effect
Deposit Limit	Maximum PKR you can deposit	Daily / Weekly / Monthly	Immediately	After 24 hours
Loss Limit	Maximum net losses allowed	Daily / Weekly / Monthly	Immediately	After 24 hours
Session Time Limit	Maximum single session duration	Per session (15 min to 4 hrs)	Immediately	Immediately
Reality Check	Periodic session summary pop-up	Every 15 / 30 / 60 minutes	Immediately	Immediately
Cool-Off Period	Temporary account access suspension	24hrs / 3 days / 7 days / 30 days	Immediately	Only after period ends
Self-Exclusion	Extended account suspension	6 months / 1yr / 3yrs / Permanent	Immediately	Only after period ends

How to Apply Self-Exclusion on Majili

Self-exclusion takes effect immediately. Here's how to apply it in under two minutes:

Step 1 — Log Into Your Majili Account

Go to majili.net and log in with your registered mobile number and password. If you've forgotten your password, use the reset option on the login page.

Step 2 — Open Account Settings

Click on your profile icon in the top right corner and select "Account Settings" from the dropdown menu.

Step 3 — Navigate to Responsible Gaming

In the settings menu, select the "Responsible Gaming" tab. All player protection tools — including self-exclusion — are listed here.

Step 4 — Select Self-Exclusion and Choose a Duration

Choose your exclusion period: 6 months, 1 year, 3 years or permanent. Read the confirmation text, then confirm your selection.

Step 5 — Exclusion Is Applied Immediately

Your account is suspended immediately. You will receive a confirmation email. No marketing will be sent during the exclusion period and your account cannot be reactivated until the exclusion period has fully elapsed.

If you cannot access your account to apply self-exclusion, contact Majili support at support@majili.net or via live chat. We will apply the exclusion manually and confirm by email.

Warning Signs to Watch For

Problem gambling can develop gradually. These are some of the patterns worth being honest with yourself about:

Chasing Losses

Depositing more after a losing session specifically to try to win back what you've lost.

Longer Sessions Than Intended

Regularly playing for much longer than you planned, or finding it difficult to stop when you want to.

Impact on Relationships

Family members or friends raising concerns about how much time or money you're spending on gambling.

Gambling With Bill Money

Depositing funds that were set aside for essential expenses like rent, utilities or groceries.

Anxiety or Guilt

Feeling stressed, guilty or irritable about how much you're gambling, or hiding it from people close to you.

Increasing Stakes Over Time

Needing to bet larger and larger amounts to get the same level of excitement from the game.

Recognising one or more of these signs does not mean you have a problem — but it does mean the responsible gaming tools on Majili are worth exploring. Deposit limits and session controls are a good starting point.

The Majili Approach to Underage Gambling Prevention

Majili is strictly an 18+ platform. There are no exceptions to this rule and no workarounds. Every new account goes through an age verification check at registration. For accounts that trigger additional checks — or where there's any doubt about the age of a player — we will request a copy of the player's CNIC before any withdrawals or continued gameplay is permitted.

We understand that in Pakistani households, devices are often shared between family members of different ages. If you share a phone or computer with younger members of your household, we strongly recommend setting a password on the Majili app or website, and ensuring your login details are not saved or visible on the shared device.

If you believe someone under the age of 18 has registered a Majili account — including a family member — please contact us immediately at support@majili.net. We will investigate and close the account without delay. Any balance in an underage account is not eligible for withdrawal and will be handled in accordance with our Terms and Conditions.

Parents and guardians can also make use of third-party parental control software to restrict access to gambling sites on shared devices. These tools operate at the operating system level and provide an additional layer of protection independent of any individual platform's controls.

Underage gambling is harmful and illegal. Majili's age verification is a core part of responsible operations, not a formality. We take it seriously at every stage.

Quick Self-Assessment

Answer honestly. This isn't a diagnostic tool — it's just a way to check in with yourself about how gambling fits into your life right now

Tick any statements that feel true for you in the past month:

I have spent more on gambling than I originally planned to in a single session.

I have deposited again after a loss to try to win my money back.

I have found it hard to stop playing once I started.

I have gambled using money that was meant for something else (bills, groceries, etc.).

Someone close to me has expressed concern about my gambling.

I have felt anxious, guilty or secretive about how much I gamble.

All looks fine

You haven't ticked any boxes — that's a good sign. Keep using deposit limits and session controls as standard practice, and gambling will stay the entertainment it's supposed to be.

Worth paying attention

You've ticked a couple of these. It doesn't mean there's a serious problem, but it's worth using Majili's deposit limits and session controls to give yourself more structure. Consider setting a cool-off period if you've been playing more than usual lately.

Please consider taking a break

You've ticked several of these statements. This is a strong signal that gambling may be causing you stress or difficulty. Please use the self-exclusion tool in your Majili account settings, or contact our support team at support@majili.net to have an exclusion applied immediately. Taking a break is the right move.

Responsible Gaming – Frequently Asked Questions

Answers to the questions Pakistani players ask most often about safe play on Majili

Yes. Deposit limits can be set in your account settings immediately after registration, before you make any deposit. We actually encourage new players to set a limit as part of the account setup process. Go to Account Settings → Responsible Gaming → Deposit Limits, choose your preferred period (daily, weekly or monthly) and enter your limit amount in PKR.

Any real-money balance in your Majili account at the time of self-exclusion can be withdrawn before the exclusion takes full effect, provided your account is verified and the withdrawal meets our standard minimum requirements. Bonus balances that have not met their wagering requirements are forfeited at the time of exclusion. Contact support to request withdrawal of your balance before your exclusion begins if you need assistance.

No. During any cool-off period or self-exclusion, all marketing and promotional communications from Majili are suspended. You will not receive bonus offers, promotional emails or SMS messages. The only communications you may receive are essential transactional ones — such as a confirmation of the exclusion itself or account security alerts if unusual activity is detected on your account.

Majili's systems are designed to detect attempts to open new accounts using details associated with a self-excluded player. If a new account is opened in breach of a self-exclusion — whether intentionally or not — it will be closed and any deposits returned. Self-exclusion is linked to your verified identity, not just your account credentials. If you are in a vulnerable period, please resist the urge to open a new account and use the exclusion time as it's intended.

A deposit limit increase takes effect after a 24-hour cooling-off period. This delay is deliberate — it's there to make sure any decision to increase a limit is considered rather than impulsive. If you request an increase and change your mind within the 24-hour window, you can cancel the request through your account settings before it takes effect.

Yes. Majili's player welfare team monitors account activity for patterns that may indicate problem gambling — including unusually long sessions, rapid repeated deposits, erratic betting patterns and significant loss trajectories over short periods. If your account triggers a welfare review, a member of the team may contact you by email or chat to check in. This is not punitive — it's part of our genuine commitment to player wellbeing. You can opt out of welfare check communications if you prefer, though we encourage you to keep them active.

Related Policies

Responsible gaming is part of a broader set of commitments Majili makes to Pakistani players

Terms and Conditions Privacy Policy About Majili FAQ